Contact Us

Member Service Contact Center Information

All Locations: 800-444-4816
Denver Metro Area:
Northern Colorado: 970-353-4819
Southern Colorado: 719-542-4816
Western Slope: 970-242-4816

Representatives are available:

Monday-Friday 7:30am - 6:00pm
Saturday 9am - 1pm

Our Routing and Transit Number: 302075128

Online Contact Information

General Email Messaging:

Please be advised this is a general email system and it is not secure. Sensitive information – account numbers, PINs, social security numbers – should never be included in such correspondence.  To send secure email messages, please log in to Online Banking. The Credit Union will not contact you via email or text requesting information regarding your Credit Union account(s); if you suspect fraud, contact us immediately via secure email through Online Banking, phone, or by visiting a branch office.


Emergency Contacts

Lost or Stolen VISA Chip Card:

If you have a lost or stolen VISA Chip card, call 1-855-477-1139.

Digital Payments questions, call 1-855-477-1139. 

Lost or Stolen Checkbook: 

Contact the Credit Union at 1-800-444-4816.


Hours of Operation

Colorado Springs, Cañon City, Grand Junction, Greeley & Pueblo:
Lobby Hours:
9am – 5pm (M-F)
9am – 1pm (Sat)  

Drive-Up Hours:
8:30am – 5:30pm (M-F)
9am – 1pm (Sat) 

Fort Collins & Thornton:
Lobby & Drive-Up Hours:
9am – 5:30pm (M-F)
9am – 1pm (Sat)  

Arvada, Aurora, Bear Valley, Golden, Lakewood & Southeast Denver:
Lobby Hours:
9am – 5:30pm (M-F) 
9am – 1pm (Sat) 

Central Denver:
Lobby Hours: 
8am – 5pm (M-F) 
9am – 1pm (Sat)

Lobby Hours:
9am - 5pm (M-F)
9am - 1pm (Sat)

Drive-Up Hours:
8:30am - 5pm (M-F)
9am - 1pm (Sat)

For a list of services by branch click here.